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3 Days
Offline classroom experience
9 Hours
Structured, hands-on learning
10
HR leaders
9 Modules
Recruitment, communication, operations, governance
5 Platforms
Copilot, ChatGPT, Gemini, Claude, Perplexity
The Challenge
What was happening before Synottic
The team faced practical AI-shaped challenges across recruitment, communication, operations, and governance — but the real question was never 'how do we train HR on AI.' It was how to help HR professionals understand AI well enough to apply it, build with it, and use it responsibly.
- Recruitment: manual screening and job-description creation were consuming recruiter time
- Communication: policies and announcements required heavy manual effort and inconsistent tone
- Operations: repetitive administration and reporting pulled attention from strategic HR work
- Governance: the team needed a clearer way to think about responsible AI use with employee data
The Synottic Approach
What had to change
Synottic designed a three-day, hands-on Human-Centred AI experience built around Understand → Apply → Build → Govern → Act. The objective was not to create better AI users — it was to create more capable AI practitioners inside HR.
Day 1 Understand → Day 2 Apply → Day 3 Build & Act
Day 1
Understand AI
AI fundamentals, prompt engineering, and AI-powered HR communication.
Day 2
Apply AI to HR
Recruitment, Learning & Development, and employee engagement.
Day 3
Build and Act
HR operations, responsible AI, and a live HR AI action-planning experience.
Signature Moment
HR leaders became AI builders
The defining moment came when the program moved beyond prompting. Participants designed, built, tested, and refined AI agents in Microsoft Copilot — live, inside the classroom, around tasks from their own day-to-day HR work. Each participant built and tested more than one agent. The capability was not something they watched; it was something they experienced and created themselves.
“This workshop laid a foundation for us to build on. Your patience, commitment and passion are highly commendable.”
Samar Toutam, Learning & Development Leader
Evidence
Program scope, not a satisfaction score
Ten HR leaders completed a structured, nine-hour program across nine modules and came away having built and tested their own AI agents.
3-day, 9-hour offline classroom experience for 10 HR leaders
9 modules spanning recruitment, communication, operations, and governance
5 AI platforms explored: Microsoft Copilot, ChatGPT, Google Gemini, Claude, Perplexity
Every participant built and tested more than one AI agent in Microsoft Copilot
Before → After
What actually changed
“AI could probably help us.”
“I can see where AI fits into my HR work.”
“I can build an AI agent for a real HR task.”
Artifacts
What the engagement actually produced
- AI agents built and tested in Microsoft Copilot for real HR tasks
- Applied practice across recruitment screening, HR communications, and operations reporting
- A live HR AI action-planning output participants could carry beyond the workshop
Human Impact
What changed for people, not just process
There is a fundamental difference between watching an AI demonstration and building an AI solution for your own work. The latter creates ownership — and ownership is what helps capability travel beyond the classroom, into recruitment, communication, operations, and governance.
The Synottic Lens
What this demonstrates about AI transformation
A conventional AI workshop might end with 'here are five AI tools you should try.' Synottic starts with the work, builds the understanding, gives people the experience, helps them create, and only then connects that capability to responsible adoption.
